Safaricom Recruitment 2023/2024 Application Portal

Safaricom recruitment 2023/2024: application form, career portal, requirements, qualifications, how you can apply, starting/closing date, success tips and other necessary information you should know concerning Kenya Safaricom recruitment is available on this page, keep reading.


Have you always aspired to work with Safaricom? Have you been asking about the qualification required? Or when the recruitment exercise is starting?

If yes, I’m glad to inform you that we have covered all necessary information you need to be successful at Safaricom recruitment 2023.

Key Notes

  • Safaricom recruitment 2023 is ongoing
  • There are about 6 vacant positions
  • You can apply online via Safaricom career portal
  • Applicant should must their form on or before the job closing date

These are the highlights you should note. Below are full details about the Kenyan Safaricom recruitment exercise.

Is Safaricom Recruitment 2023 Ongoing?

Safaricom career portal is finally live and there are vacant positions advertised. Prospective applicants are to visit the job portal and submit a form following the guidelines in this article.

Safaricom job application form is totally free and all citizens of Kenya are eligible to apply so long you meet the requirements.

Safaricom Job Vacancies 2023

Here are the vacant positions in Safaricom which you can apply.

  • Infrastructure Planning & Capacity Management Engineer – ongoing
  • Engineer – SLM (Service Level Management) – ongoing
  • M-Pesa Africa – Fraud Manager – ongoing
  • Consumer Segment Intern
  • User Experience/Unser Interface Specialist
  • Assistant Foundation Program Analyst
  • Intern at Resource Centre
  • Senior Software Engineer – Ecommerce
  • Enterprise Business Unit Account Relationship Manager

Note that applying for this job is one thing and meeting the criteria or requirements is another, sequel to this, carefully read through the requirements for the advertised positions below.

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Requirements for Safaricom Recruitment 2023

We’ve segmented the requirements into two sections, first is the generally criteria which irrespective of the position you’re applying, you should have and the section is position based requirements.

General Requirements

  • Candidate applying should be a Kenya
  • He or she must have a valid means of identification like National ID card
  • Candidate should have atleast a D+ mean grade in KCSE
  • Applicant should possess excellent communication, interpersonal and analytical skills

Position Based Requirements

Consumer Segment Intern
  • Currently studying a degree in any Business-related field from a reputable.
  • Excellent understanding of Safaricom products & services.
  • Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
  • Upbeat, Proactive, Confident, Energetic.
  • Interpersonal and communication skills
  • Attention to detail
  • Team player
  • Planner and organizer
  • Operational Excellence
User Experience/Unser Interface Specialist
  • 5 years’ experience
  • Preferred Bachelor or Masters in Human Factors, Human-Computer Interaction, Psychology, Cognitive Science, Computer Science, Information systems or equivalent.
  • Extensive knowledge of usability and user experience research tools and qualitative techniques (e.g. heuristic reviews, benchmarking, card sorts, tree tests, lo-fidelity prototype testing, interviews, field research, usability testing, UI reviews).
  • A strong understanding of relevant technology and digital trends and research experience in multiple digital channels.
  • Strong analytical mindset and skills, specifically demonstrate excellent problem-solving skills.
  • Attention to detail
  • Ability to meet strict deadlines and work under pressure.
Assistant Foundation Program Analyst
  • A degree in Communication and Social Sciences
  • Good understanding of development Communication in print and digital media
  • Proven experience of relevant IT systems including MS Office, excel
  • Experience of producing coherent reports to include statistics and graphical analysis of information.
  • Ability to carry out some data analysis would be highly advantageous.
  • Conceptual thinker, ability to wade through data and arrive at conclusions
  • Strong communication skills – written and verbal – with graphs and trends for ease of understanding
  • Multitasking and prioritization skills required to function in a fast-paced environment
  • Professional presentation required.
  • Uphold 100 % accuracy, integrity, professionalism and confidentiality at all times
  • Ability to work under tight timelines and deliver accurate results
Intern at Resource Centre
  • A currently Ongoing Undergraduate Student in Library Information Science from a recognized University
  • Experience in Library System management will be an added advantage
  • Good communication skills (written & spoken English)Excellent organization skills
  • Team player
Senior Software Engineer – Ecommerce
  • Degree in Engineering or a related discipline
  • Minimum of 7 years of relevant experience.
  • Proficient in various programming languages and frameworks, such as C, C++, Java, Ruby, Python and Django, Ruby on Rails, etc.
  • Android or iOS experience
  • Deep understanding of API design and core software design techniques
  • Technical understanding of both front-end and backend development
  • Big Data platform experience (Hadoop, Spark, etc.) preferred
Enterprise Business Unit Account Relationship Manager
  • Understand good customer relationship
  • Have atleast 5 years of experience
  • Obtain necessary certification in relationship management courses

Safaricom Recruitment Career Portal is Safaricom recruitment career portal where prospective applicants are to explore current job vacancies, obtain the application form and then apply.

Once you login to Safaricom recruitment portal, click how to apply on the menu bar, select the position you wish apply, create an account then fill and submit your form.

How to Apply for Safaricom Recruitment 2023

Safaricom’s recruitment process is primarily online. All job vacancies are advertised on the company’s career portal, which can be accessed on the Safaricom website. Here’s how to apply for a job at Safaricom:

  • Visit the Safaricom website and navigate to the Careers page.
  • Browse the list of available job vacancies and click on the one that interests you.
  • Read the job description and requirements carefully to ensure that you meet the criteria.
  • Click on the “Apply” button to begin the application process.
  • Fill in your personal information, education, work experience, and any other relevant details.
  • Upload your CV, cover letter, and any other supporting documents.
  • Review your application to ensure that all information is accurate and complete.
  • Submit your application and wait for a response from Safaricom.

Safaricom Job Application Deadline 2023

The closing date for Safaricom jobs varies, it is mainly dependent on the position you’re applying. You will see the application deadline for each position advertised on Safaricom job portal.

Safaricom Recruitment Process

To apply for Safaricom jobs, you have to go through three (3) basic steps.

Application Stage

This is when you search for vacant positions via Safaricom career portal and then submit an application accordingly.

Shortlisting Stage

In this stage, Safaricom selects successful applicants i.e., those who meet the job requirements.


Shortlisted Candidates are then subjected to an interview screening where Safaricom validates all the information and documents provided during the application stage after which final successful candidates would be offered employment.

Tips for Success in Safaricom Recruitment

The competition for jobs at Safaricom is high, and the recruitment process is rigorous. To increase your chances of success, follow these tips:

Research the company

Before applying for a job at Safaricom, take the time to research the company’s culture, values, and business model. This will help you understand the company’s expectations and tailor your application to meet them.

Tailor your application

Customize your CV and cover letter to match the requirements of the job you are applying for. Highlight your relevant skills and experience and explain how they make you a good fit for the position.

Prepare for interviews

If you are selected for an interview, prepare thoroughly by researching common interview questions and practicing your responses. Dress professionally and arrive early to demonstrate your enthusiasm and commitment.


Networking is a great way to learn about job opportunities at Safaricom and connect with employees who can provide insights into the company’s culture and hiring process. Attend industry events, join professional organizations, and connect with Safaricom employees on LinkedIn.

Prospective applicants of Safaricom recruitment also search for:

  • Safaricom part time jobs for students
  • Safaricom job vacancies in Nairobi
  • Safaricom portal sign up
  • Safaricom careers internship
  • Safaricom jobs for form four leavers
  • Safaricom customer care jobs
  • Safaricom jobs 2023
  • Safaricom taleo
  • Safaricom careers
  • Safaricom job vacancies
  • Safaricom internship
  • Safaricom graduate trainee program
  • Safaricom job application process
  • Safaricom online application
  • Safaricom job opportunities
  • Safaricom job portal
  • Safaricom recruitment process
  • Safaricom job interview tips
  • Safaricom job requirements
  • Safaricom job application deadline
  • Safaricom employment opportunities
  • Safaricom job openings
  • Safaricom recruitment contacts

So far, if you have any challenge submitting an application for Safaricom recruitment, kindly let us know in the comment section below.

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